Manufacturers Warranty

Do you have a Caravan or Motorhome that still falls within the Manufacturer’s Warranty period? Here at Melton Caravans we do not only carry out Service, Repair and Bodywork but also carry our Manufacturer’s Warranty too. This means that you no longer have to go back to your supplying dealer to have any warranty rectification work done, making us the one stop shop and giving you the piece of mind that any faults that are found on your Caravan or Motorhome that fall within the scope of warranty can be submitted saving you the hassle of going elsewhere. 

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So who do we currently carry out warranty work for and what are the requirements?

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Currently we carry out Warranty for the following;

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• ​​Swift Group 

• Bailey of Bristol 

• Erwin Hymer - Elddis, Buccaneer, Crusader and Explore 

• Auto-Trail 

• Coachman 

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Third Party companies such as;

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• Thetford 

• Dometic 

• Alde 

• Truma 

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In regards to requirements, you will find the standard requirements in the handbook to your vehicle but as a rule of thumb, your caravan or motorhome needs to be serviced on or around the date of the original 1st’s owners date of purchase. Some Manufacturers do however required certain service dates to be met for example “years 3, 6 and 9 have to be done within 30 days before the original date of purchase“

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All warranty claims that are found upon a Full Service by Melton Caravans will be submitted on your behalf to the manufacturer of your Caravan or Motorhome completely FREE of charge for current and new customer's.

whilst we are happy to accept none customer Warranty claims (Caravans or Motorhome that have not been serviced by us and by another company), this will come with an administrative fee of £60 for us to carry out the necessary checks, diagnostic and administrative paperwork to submit your claim.

Existing customers will always carry priority over workshop bookings and warranty investigation's.

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Melton Caravans do not have no part to play in the approval or rejection of your claim and should such arise you would need to take this up with your manufacture's customer care team to resolve any disputes. 

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